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FAQ

Frequently Asked Questions

Find answers to common questions about our services

Yes, phone calls can be considered a form of telemedicine. Telemedicine encompasses various remote healthcare delivery methods, including phone consultations, video calls, and other digital communication tools that enable healthcare providers to diagnose, treat, and monitor patients remotely.

For basic telemedicine consultations, you'll need a device with internet connectivity (smartphone, tablet, or computer), a working camera and microphone, and a stable internet connection. Some specialized consultations may require additional medical devices like blood pressure monitors or thermometers.

While FaceTime is a convenient video calling platform, healthcare providers typically use HIPAA-compliant telemedicine platforms that ensure patient privacy and data security. These specialized platforms offer additional features designed specifically for healthcare consultations.

To start using telemedicine services, first contact your healthcare provider to check if they offer virtual consultations. They will guide you through the registration process, explain how to use their telemedicine platform, and schedule your first virtual appointment.